Manage a portfolio of customers and serve as their key point of contact Prepare regular reports and maintain accurate customer records Handle customer inquiries, complaints, and escalations in a timely and professional manner Identify opportunities to enhance the customer experience and drive customer loyalty Build and maintain strong, long-lasting customer relationships Collaborate with cross-functional teams to ensure customer success Understand customer needs and provide appropriate solutions and recommendations
- Salary : Salary maximum up to Rs.18k per month
- Exprience : 2.0 To 3.0 Year
- Functional Area : Customer Care/Relationship
- Current Role : Customer Relationship Executive
- Job shift : Day
- Job type : Permanent
- Current vacancy: 1
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Keyskills
Desire candidate profile
Proven experience in customer service or a related field Proficient in using CRM software and other relevant tools Excellent communication and interpersonal skills Bachelor's degree must Ability to multitask and prioritize effectively Attention to detail and ability to follow through Ability to work independently and as part of a team Strong problem-solving and negotiation skills
Job education :Graduate
Company Profile
csuitejob
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